Our Commitment to Privacy
The HousePlanShop, LLC (THPS) is committed to the privacy and security of your personal information while you are using our site. Therefore, this Privacy and Security policy notifies you of personal information we collect, how it is used, how it is kept secure, and how you can control the use of your personal information.
Information We Collect
We collect personal information when you visit our site. This may include name, address, phone number, email address, credit card information, and other information that you provide when you purchase our products or contact us. While you are navigating our site, we may also save histories on the pages you view, searches you conduct, and items you view and link this information to your personal information.
We also collect non-identifiable information on pages and products that are viewed, searches conducted, and related behavioral information through cookies or server logs. We may also periodically conduct online surveys. Such surveys are voluntary and you may decline to participate. We do not knowingly collect information from users under the age of 18; nor is this site designed for the purpose of marketing or selling to children under 18.
How We Use Your Information
When you place an order, we use the information you provide to fulfill the order. If you provide an email address when purchasing, we may send you promotions on our products. Information you submit by contacting us is limited to replying and responding to your concern.
We may use your information for marketing in the following ways:
- Notifying you of other products or promotions.
- Providing personalized content and advertising
- Conducting surveys
We will not send you promotional items on third party products unless you explicitly grant us permission by checking a box indicating your approval. Email addresses are not supplied to third parties. Third party promotions are run through THPS to prevent the distribution of your email to other companies. If you choose to visit the site of any of these third parties, please note they will have their own privacy policies distinct from ours. Your name and street address may be supplied to third parties involved in home building and improvement.
Additionally, we use aggregate information that is not personally identifiable in the following ways:
- Supply to third parties to describe the characteristics of our customer base
- Research to enhance our site and product offerings
THPS may disclose personally identifiable information under special circumstance where we have a reasonable belief that it is required by law.
Your Ability to Control Your Information
You may choose not to share your information by notifying us through email or letter. Newsletter and other on-going emails offer the option to unsubscribe. However, if we provide your street address to third parties involved in home building and improvement, we no longer control the use of that information.
Your personal information is used for a single order only. Once you place your order, your personal information is no longer accessible on our website. If you wish to change your personal information in our sales history records, please contact us through email or letter.
Your transaction is secure. During the checkout process, you will be transferred to a secure section of our website. Your information is encrypted using Secure Socket Layers (SSL), the standard for secured online transactions. Your information will be placed in highly indecipherable code. When you make your purchase, your browser will look for a digital certificate to confirm that your browser is communicating with us securely. Your order continues when the identification is verified.
We take additional steps to make sure your information is safe. Your financial information is not stored on the same web server that you view the site. If you provide an email address, we will send you an order confirmation.
If you are using a publicly accessible computer, we encourage you to close the browser before you leave.
Any outside website visited from a link within this site will have a unique privacy and security policy.
For information on how to reach The HousePlanShop, LLC, please see Contact Us.
This policy was last updated September 15, 2006.